Privacy Policy

Effective Date: January 3, 2025

At ChillLuis, accessible from chillluis.com, protecting your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information, including but not limited to:

  • Personal Identification Information: Name, email address, phone number, and billing/shipping address.
  • Payment Information: Credit card details or other payment methods used during checkout (securely processed by third-party payment gateways).
  • Non-Personal Information: Browser type, device information, IP address, and browsing behavior on our site.

2. How We Use Your Information

We use the collected data for the following purposes:

  • To process and fulfill orders.
  • To improve your shopping experience on our website.
  • To send promotional offers, updates, and newsletters (with your consent).
  • To enhance website functionality and security.
  • To comply with legal and regulatory requirements.

3. Cookies and Tracking Technologies

Our website uses cookies to:

  • Enhance user experience by remembering preferences and previous interactions.
  • Track website traffic and usage analytics for improvement.
  • Facilitate targeted advertising campaigns.

You can manage cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except:

  • With service providers (e.g., payment processors, shipping partners) necessary for business operations.
  • When required by law or to protect our legal rights.

5. Data Security

We implement robust security measures to safeguard your data. However, no online transmission is completely secure. By using our site, you acknowledge and accept these risks.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites and recommend reviewing their policies.

7. Your Rights

You have the following rights concerning your data:

  • Access and Portability: Request a copy of your data.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request the removal of your personal data.
  • Opt-Out: Unsubscribe from marketing communications.

To exercise your rights, contact us using the details below.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

This Privacy Policy complies with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), ensuring transparency and user rights.

Let me know if you need further adjustments!